“Safety, attention to customers and co-workers, new ways of meeting consumers, are the keywords that will guide Ikea in this new phase that the country is preparing to experience.” The measures taken are aimed at protect customers and collaborators with enhanced hygiene practices and the strengthening of measures for physical distancing, made possible by a stricter control of the number of visitors.
The store will be open every day from 10.00 to 20.00.
“The Florence Sesto Fiorentino store is ready to welcome visitors thanks to the passion and commitment of our co-workers, to them and to their families, thanks to all IKEA” declares Marco Baretto, Market Manager of IKEA Florence “Now more that we never want to be close to people, adapting to the new needs that are part of this new reality and making available to everyone not only our products, but also solutions and services that contribute to creating a better daily life for the majority of people ” .
Thanks to’ufirst application it will be possible to virtually take the number for the queue and monitor, wherever you are, the progress of the queue remotely, a system that will be tested from 18 May in the Florence Sesto Fiorentino store. Ikea is also preparing to launch an application in the coming weeks that will allow visitors to manage the entire purchase process directly from their smartphone. The service of remote customized design, with an expert consultant who, based on the needs and preferences of the customer, carries out the project via video call, and then proceeds with the purchase. Ikea implemented new methods for delivery services, that allow to process orders starting from two days from their realization. So he took the test for shipping the products directly from the shops.
In compliance with the legal provisions, Smaland and the restaurant will remain closed until further indications.