The Austrian operator has used these months of lockdown to better prepare for his debut and to educate all employees who will join the customer service. Just the customer care it will be one of the strengths of the new telephone operator, which already in Austria has received the approval of its customers for the service (in Italy there is already a telephone number available to listen to a recorded voice announcing the arrival of the new company).
Confirmations have not yet been received from the Austrian company about debut for June 15th, but the opening of the Facebook and Instagram page and the publication of the first posts announcing an imminent arrival, do nothing but validate this hypothesis. In addition, on the Google Play Store has been Spusu’s application has also been published which will allow you to check the residual traffic and the minutes and data counters. Less than a week and Spusu will be a new Italian virtual operator.
The next one will be an important week for the Italian telephony market. In fact, Sky will debut as a fixed network operator on June 16, while the June 15 there will be the presentation of Spusu, low cost mobile phone company. The goal of the new mobile operator is to win the hearts of users and repeat the Iliad exploit, which in two years has revolutionized the sector by focusing on lowcost rates and clear prices.
Spusu also wants to follow this strategy: for the moment the offers of the new company are not known, but rumors speak of a few tariffs, convenient and without hidden costs. A first rate may have been anticipated by the accompanying screenshots the Spusu app on the Google Play Store. In one of the images, in fact, there are the counters of an offer: 500 minutes, 100 SMS and 7GB. The price, though. it is not specified.
In addition to low cost offers, the other feature that will mark Spusu in Italy will be customer support. These months of lockdown have been used to better prepare employees and offer quality service. In addition to telephone support, a number may also be launched on WhatsApp.
Spusu, the network and the signal quality
Network chapter. Spusu is a virtual operator (such as Kena Mobile, Ho.Mobile or Very Mobile) and will rely on the WindTre network, but has also developed internal technologies to ensure maximum signal quality. The goal is to offer the highest quality both in uploads and downloads.
When Spusu Mobile arrives
The debut and the official presentation are expected for the June 15 2020. The network will be active from the same day.