Public transport, refund with voucher or extended subscription

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Monday’s question

The Dl Raise provides that those who have not used the subscription, already paid, during the lockdown can, after self-certification, request compensation

by Maurizio Di Rocco

The Dl Raise provides that those who have not used the subscription, already paid, during the lockdown can, after self-certification, request compensation

2 ‘of reading

The question. My daughter works for a multinational company that has resorted to smartworking since the beginning of the coronavirus emergency and will continue so throughout May. To go to work my daughter has always made use of public transport and in October 2019 she purchased a twelve-month subscription. Since this subscription has not been usable since the beginning of March, I ask if and how it is possible to obtain the refund of the amount paid unnecessarily from the trucking company.C.A. – Cremona

The answer. On the basis of article 215 of the Relaunch decree (Dl 34/2020, published in the “Official Gazette” on May 19, 2020), it is possible for users of public transport to request refreshment for unused passes.

Subject to any changes in the conversion of the decree, to access the refund you will need to have a valid subscription during the period in which the government restrictions on travel were adopted and produce a self-certification in order to certify that you could not use, in whole or in part, the ticket already purchased.

The subsequent refund should be paid in two ways, at the choice of the transport company, or by means of a voucher for an amount corresponding to the period of non-use, to be used within one year of issue, or through an extension of the duration of the subscription for the same period.

The question is taken from the insert The Expert answers, on newsstands with Il Sole 24 Ore on Monday 25 May 2020 with a section dedicated to questions related to the Covid-19 epidemic.



Source link
https://www.ilsole24ore.com/art/trasporti-pubblici-rimborso-voucher-o-abbonamento-prolungato-ADEh1aS

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