Inflated light bill? 5 things to watch out for

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In this historical period, the prices of raw materials, in particular electricity and natural gas, are decreasing due to the coronavirus pandemic. Finding yourself a much higher electricity bill compared to the costs that had been budgeted is certainly not in line with the current trend.

Here are 5 things that you absolutely have to pay attention to not having to put your hand in your wallet and pay out “unfair” amounts.

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& Nbsp;electricity bill consists of some fixed items, among which are the expenditure for the raw material, which is defined by the supplier and is that present on the contract signed, the expenditure for the transport of energy from the plants to the homes, the expenditure for meter reading and management, variable in relation to consumption, expenditure for system charges. Then there are the VAT and excise duties and the RAI fee, which costs 9 euros per month, repeated for a total of 10 bills. To verify that the values ​​shown are actual, you can make a comparison between what is indicated on the invoice and the actual values ​​of your meter. Bills always arrive at the same rate, usually every two months. In the event that the bill does not arrive, it is advisable to contact your supplier in order to& Nbsp;communicate the self-reading (by phone, online or by fax). “data-reactid =” 28 “> La electricity bill consists of some fixed items, among which are the expenditure for the raw material, which is defined by the supplier and is that present on the contract signed, the expenditure for the transport of energy from the plants to the homes, the expenditure for meter reading and management, variable in relation to consumption, expenditure for system charges. Then there are the VAT and excise duties and the RAI fee, which costs 9 euros per month, repeated for a total of 10 bills. To verify that the values ​​shown are actual, you can make a comparison between what is indicated on the invoice and the actual values ​​of your meter. Bills always arrive at the same rate, usually every two months. In the event that the bill does not arrive, it is advisable to contact your supplier in order to communicate the self-reading (by phone, online or by fax).

It often happens that what is present in the bill does not actually correspond to actual consumption, but is an estimated consumption based on the trends experienced by the consumer in the previous months. When you become aware of this “anomaly”, it is better to contact the customer service of your supplier to receive a new invoice with the values ​​you are required to pay and the refund of the extra sum that has been erroneously paid. To carry out the self-reading, simply press the gray button near the display, in the case of an electricity meter, and wait for the information relating to consumption to appear, or read only the numbers before the comma, in the case of a traditional meter.

This is a datum that can be easily found on the bill, together with other elements such as the type of offer, the voltage of the supply, the power used. The use can be domestic, resident or non-resident. It may happen that the profile that was chosen during the conclusion of the contract is not applied correctly. In this case, you can send a complaint to your supplier, attaching the documentation that proves you belong to a specific profile. In the event that additional undue amounts have been paid, it will also be possible to request a refund.

Another useful tip: check the contractual conditions, which may not be applied in the right way and thus raise the final sum to be paid. For example, if a one-time tariff has been subscribed and there are two bands on the invoice, for example F1 and F2, it will mean that an error has been made. The opposite could also occur: those who have requested a bi-hourly rate, because they spend most of their time away from home and know that the evening and weekend bands are cheaper, will be able to communicate the possible incorrect application of a single-hourly rate. Just contact the customer service of your supplier and refer to what is signed in the contract.

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Electricity bills have a two-year limitation period: this means that consumers are not required to pay bills prior to two years from the date of issue. Once the limitation period has elapsed, the supplier can no longer demand payment of the bill and cannot even suspend the supply due to arrears. In the event that an amount that has fallen by prescription is received on the invoice, payment of the invoice must be suspended and a complaint must be sent by registered letter with return receipt.

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