Dieselgate, Volkswagen will have to compensate customers. Refunds based on kilometers traveled


BERLIN – For consumer associations it is “a milestone” in the long litigation with Volkswagen on the dieselgate. The Federal Court of Justice in Karlsruhe has sentenced the Wolfsburg giant to compensate the former owner of a rigged Sharan engine.”It is the first time that the highest civil court has created certainty for millions of consumers in the dispute over the handling of diesel engines,” commented Claus Goldenstein, the lawyer who defended the rights of Vw owners before the Karlsruhe court.
Volkswagen will have to compensate the purchase price of the car net of a wear factor calculated on the basis of the kilometers traveled. The Sharan owner had paid the used car about 31,500 euros but based on the 20 thousand kilometers already marked on the dashboard, the Koblenza Regional Court had awarded him 25,600 euros in compensation. The man appealed and the Karlsruhe sentence, while tracing the verdict of the regional court, is historical because it recognizes at the highest judicial level a compensation to a Vw customer ‘cheated’ by the emissions handled. And it is a verdict that could make school.


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Since the outbreak of the scandal in 2015, VW has negotiated with 240 thousand former car owners who were aiming for compensation. According to the same company from Wolfsburg, about 60 thousand processes are still ongoing. It will not be convenient for everyone to wait for the sentence, the Handelsblatt reasons: it may be convenient for those who have done too many kilometers to find an agreement for compensation directly with the company.

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