Starting from June 1 2020 to July 8 2020 CoopVoce will make the two rechargeable offers available Top 30 and Easy + both for all those who purchase a new SIM, with or without number portability, and for existing customers.
Please note that until May 31, 2020 the Top 50 offer that will be available will be available unlimited minutes of voice traffic to all national fixed and mobile numbers, 1000 SMS to all national numbers e 50 Giga of internet up to 4G, at the price of 10 euros per month. For already customers there is an activation fee of 9 euros.
Easy +, at the price of 5 euros per month, includes in its bundle 3 Giga of mobile data traffic, 1000 minutes and 300 SMS to fixed and mobile numbers.
Top 30, on the other hand, offers 30 Giga, unlimited minutes and 1000 SMS at the monthly cost of 9 euros. For both offers, the bundles included are valid both nationally and within the EU.
For already customers there is a cost of activation of 9 euros which will be deducted from the residual credit on the SIM, together with the monthly offer chosen. New customers (new issue and MNP) will only have to support the cost of the new rechargeable SIM CoopVoce of 10 euros (lump sum).
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From April 2020 the traffic included in the new rechargeable SIM is made up of 1 euro of telephone traffic and 4 euro of bonus. To use the offer Top 30, new customers will have to make a first top-up of at least 5 €. The bonus is non-refundable in case of termination of the line and cannot be transferred in case of portability of the number.
THE already customers will be able to activate the offer both in stores and directly from home through customer service at number 188, from app or from customer area of the site or by sending a SMS to 4243688 writing the dedicated syntax.
For the new customers it will be possible to proceed with the purchase in Coop stores. For other sales channels it is necessary to wait for 1st June 2020 for more information.
We underline that the coverage with CoopVoce is carried out on Tim network and it will be possible to browse 2G, 3G and 4G, depending on coverage, device, browser in use and other factors.
The minutes of voice traffic are charged on the actual seconds of conversation, without connection charge, while the connection is charged on a single kbyte used. If the Giga included in its offer are exceeded, internet traffic will be interrupted.
SMS and minutes included are sold out the conditions of the consumption tariff plan will apply. By default, subject to changes, it will be active the Superfacile plan which includes calls at 12 euro cents per minute and SMS at 12 euro cents each.
The tariff for calls is in 30-second steps equal to 6 euro cents and the connection fee is 12 euro cents.
Remember that with CoopVoce it is also possible anticipate the renewal of the offer, in the event of minutes, SMS or Giga running out before the expiry date of the monthly threshold, paying the monthly fee.
In the event of insufficient residual credit at the time of renewal, the offer will be suspended for a maximum of 30 days, during which voice traffic and SMS will be priced according to the conditions set out in the tariff plan, while internet traffic will be inhibited .
The customer will therefore have available 30 days to recharge the SIMotherwise the option will be disabled.
After the first 30 days the customer can request, within another 7 days, reactivation of the offer without additional costs through Customer Service 188. Reactivation may be requested even if the tariff offer is no longer on the market.
Thanks to Francesca, Mauro and Nino for the report.
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