Bills: prescription in any case, consumption over 2 years – Last Hour

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(ANSA) – ROME, MAY 27 – From 1 January 2020 the customers of
energy and gas and users of the integrated water service can
“in any case” object to the prescription for invoiced amounts
relating to consumption older than 2 years. The novelty, introduced
by the Budget Law 2020, is integrated by ARERA,
adjusting the information to customers and users that sellers and
managers must enter bills, even in case
of formal notice procedures, as well as in case of reply to
written complaints from customers and users about it. (HANDLE).

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