Facemask objector hits, kicks and bites crew on KLM flight to Schiphol


This morning the Royal Netherlands Marechaussee arrested a 41-year-old Polish woman at Schiphol for assault on crew members on board a KLM aircraft. The woman had to be handcuffed by the crew after beating, kicking and biting them.

By aviation reporter Doron Sajet

According to the military police, the woman refused to put on her face mask on the flight from Canada to Amsterdam. A spokeswoman for KLM has informed NH Nieuws that it was the KL678 from Calgary to Schiphol.

“KLM does not tolerate any form of aggression against employees or passengers in any way. Passengers involved in such an incident run the risk that they will no longer be allowed to fly with KLM or only under certain strict conditions, depending on the seriousness of the situation. “, let society know in a statement.

The crew has reported assault. A spokesman for the military police praised the good action of the crew to get the woman under control.


It is increasingly common for passengers to behave aggressively on passenger aircraft. Sometimes it’s limited to swearing and shouting, but fights are no longer an exception. Since mouth masks have become mandatory, 77 incidents have been reported up to July where passengers refused to put on the mask.

Every year, airlines give courses to their crews where they learn how to deal with aggressive passengers. If addressing such passengers does not help, the flight attendants should be able to handcuff the aggressive person to a seat.

In this episode of NH Airtime, Transavia staff trains with an actor who allegedly misbehaves on board a plane:

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