An "old" story of scams via the Post Office website, but which is affecting dozens of account holders in L'Aquila, above all the elderly, who have seen "anomalous" emails and phone messages being delivered in these days.
Dozens of reports in recent days to the editorial office of Capoluogo.it. The victims are mainly elderly, lonely people, easily attacked and the object of the attention of criminals and scammers.
In the last period, attempts to defraud customers of Italian post holding a rechargeable card American Express have soared. The messages received by email or text message are almost always the same.
Unfortunately, not everyone is able to protect themselves, someone has found himself with the current account emptied.
Someone, however, managed to get justice, as in the case of a man from Lecce who asserted his rights in court and obtained a sentence destined to make jurisprudence: that of the second civil section of the Court of Lecce which has condemned Poste Italiane to fully compensate the phishing victim.
A sentence destined to make jurisprudence, since there had already been a first degree before the Justice of the Peace who, complying with the dominant jurisprudence in the matter, had wronged the owner of Postepay.
For the Justice of the Peace it was therefore a computer fraud, freeing Poste Italiane from any responsibility.
Furthermore, the Justice of the Peace had stressed that his credentials should not be given to anyone.
Not just a suggestion, but also a contractual clause inserted by all credit institutions in the stipulation contracts.
The mechanism behind the scam always concerns the usual phishing, the criminal tries to contact a hypothetical Poste Italiane customer by sending an e-mail or by contacting him via text message directly on the smartphone.
We talk about phishing when the holder of a current account receives an e-mail with which he is asked for the password of his debit card and he supplies it believing that the request comes from his bank, a password which then ends up in the hands of unknown persons operating online, once the key to the bank account provided by the unsuspecting owner has been obtained, they clean up the deposited money.
In the case of older people, it is much easier to get around it in the end: they are asked to block the account, they promise a reward or simply ask to change a password, pressing a link within the email.
Those who do so will in fact be "catapulted" into a site that in reality has nothing to do with the "real" world of Poste Italiane and American Express, although it has taken on the appearance.
It is not the official site, but a well packaged clone which will be given their personal data, access credentials, which will end up in the hands of unscrupulous people.
The first alarm bell, however, whether it is an e-mail or a message are the contents: there are often spelling errors, the colors of the font have faded in some points and are not written in a correct Italian.
In any case, to avoid scams, Poste Italiane is trying to protect its users by conveying messages and activating new security-related services.
PostePay: this is how Poste Italiane seeks to protect users
To protect the rechargeable cards of Poste Italiane users, the company has decided to activate a new service, called SMS Alert, which offers the possibility (by paying a fixed fee when the message is received) to receive SMS directly on your smartphone, whenever an expense has been recorded with the card connected.
In this way you will always be up to date on the single penny paid out, so as to avoid emptying the remaining credit and all that comes with it.