We are aware that @jack has been hacked and we are investigating what happened, tweeted the company.
The account is now secure, and there is no sign that Twitter's systems have been compromisedshe added.
Racist insults against blacks and tweets apologizing for Adolf Hitler began to appear shortly before 4 pm. The messages were quickly removed in about fifteen minutes, but long enough for the news to go around Twitter and the subject of multiple comments often mocking.
The suspicious tweets had several hashtags already appeared in other hacking acts: #chucklingsquad and #ChucklingHela.
The London police account was notably hacked in July and the same hashtags had appeared on the hijacked tweets.
The police then attributed the attack to a young man, adolescent or twenties, known as Cal or @ Cal086 and living in the United States.
Lack of responsiveness
Twitter is the subject of many critics on all sides about the slow response and eliminate tweets deemed racist or inciting violence.
His lack of responsiveness – such as Facebook – at the time of the large-scale misinformation operation undertaken by Russian agencies to favor the election of Donald Trump in 2016, was also criticized.
The social network has increased efforts to eliminate tweets which it believes violate the users' charter but also to erase, sometimes before they are online, accounts sowing misinformation.
But not everyone is convinced.
The fact that @jack's account was hacked does not inspire confidence in the Twitter platform, which is just before a federal election in Canada, tweeted Michelle Rempel Garner, a Canadian conservative elected.
Double protection to thwart hackers
Shortly after the attack, many cybersecurity experts have reminded users that it is imperative that users use dual factor authentication to log in to their account securely, that is, the classic password that they follow. a numeric code provided by an application.
While not perfect, this protection makes it much harder for hackers to work, but users are often reluctant to use it because it involves going one step further before accessing the network.