German and Swiss institutions have taken this measure because of negative interest rates, and for their wealthiest clients. The goal ? Do not lose money! At the microphone of France 2, a customer annoys: "It is unfair, I do not see in the name of what.They already make us pay bank fees (…) They live largely of their income of bankers".
Our colleagues explain that for several months, when banks deposit their money in the European Central Bank, it costs them money, which represents a big shortfall for them. They have decided to compensate for this … on the customers! "It would be disastrous in terms of customer relations, but especially in terms of competition," said France 2 Éric Delannoye, a bank specialist at Tenzing. "The bank that will do that takes the risk of seeing its customers leave, especially on banks online," he says.